CHAPTER 9
Everything Can Be Quantifiably Better

As I have gained professional, emotional, spiritual, physical, social, nutritional, intellectual, and financial experience, I have concluded one thing:

Everything and everyone can be made quantifiably better.

I was recently sitting at the airport, and I was watching the people go by. I started to wonder what kinds of professional and personal challenges each person was dealing with. I thought about how each person has some unique combination of data points that tell about all of the categories I mentioned above.

I didn’t just stop there. I started to think about the people around them - their bosses, peers, subordinates, customers, friends, spouses, children, family members, or maybe even the people they are passing while walking down the airport corridor. I wondered which people had the greatest positive and negative impacts in their lives, and I considered whether there could be patterns within those answers.

I thought...