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Oracle CX Cloud Suite

You're reading from   Oracle CX Cloud Suite Deliver a seamless and personalized customer experience with the Oracle CX Suite

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Product type Paperback
Published in Mar 2019
Publisher Packt
ISBN-13 9781788834933
Length 254 pages
Edition 1st Edition
Concepts
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Author (1):
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Kresimir Juric Kresimir Juric
Author Profile Icon Kresimir Juric
Kresimir Juric
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Toc

Table of Contents (14) Chapters Close

Preface Section 1: Brave New World FREE CHAPTER
The King Is Dead, Long Live the King Overview of Products CX Solution Architecture Section 2: Service Provisioning and Basic Settings
As-Is and To-Be Analysis Adopting a Strategy - Organizational Changes Organizing and Conducting an Implementation Project Section 3: Getting the Oracle CX Suite to Work as One - Advanced Settings
Scenarios and Deployments Section 4: Use Case
Case Study - Oracle CX Cloud Other Books You May Enjoy

Summary

Cloud computing has been accepted around the world and is increasingly being used for business and private purposes. Today, organizations are increasingly using the internet to do their jobs. The cloud allows them to avoid buying the necessary hardware and software, and with a very reasonable price, we rent all hardware and software and do their job, which enables them to reduce costs and flexibility in their work, and a faster performance.

As almost every household uses the internet today, it is so important for organizations to have their business or part of the business on the internet in order to be as popular and spacious as possible and to do the best they can. But cloud computing has not yet reached its climax, continues to evolve, and is trying to reduce security issues and increase the economic aspect in order to attract as many users as possible.

In the future...

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