Using Opportunities and Estimates before sales
For some businesses, sales to new and existing customers are not sure things until they have negotiated quite a bit and worked out all of the details. If this applies to your client, you will want to help them set up and learn how to use Opportunities and Estimates in their accounts.
Opportunities are used to track potential deals; the details typically start fuzzy and tend to get easier to set over time. The items, quantities, and prices can change as negotiations take place.
Here is an example of the top set of fields on a new Opportunity:
Figure 15.1 – A new Opportunity and its status list in NetSuite
Opportunities can be created for deals that might never happen, so they are generally regarded as uncertain until they reach the closed/won status. These transactions also have a field that is used to track how confident we are about closing them, called Probability, which is expressed as a percentage. Status...