Creating a sales survey solution with Power Automate and Microsoft Forms
Web forms are a great tool for gathering information. Whether you require feedback for a new organizational process, an event registration, or even a simple contact form, you need to define the fields to collect the data correctly in these forms.
Microsoft Forms gives you an easy way to create them with an easy-to-use interface that allows you to create forms, quizzes, and polls in no time. We will take advantage of this and complete our solution by integrating an automated cloud flow using Power Automate.
The first step is to design a sales survey, and then, depending on the answers received, we will notify a team to further engage with the customer.
The way we notify people in our organizations has evolved since the use of email messages. Using email for external users and collaboration tools for the internal business is the norm. We are also accustomed to receiving rich notifications in which we can...