Reviewing usage metrics
For your organization to get the most benefit from a Microsoft 365 investment, users must adopt the available services and features. You can monitor end user adoption and consumption metrics through a variety of tools, including Microsoft 365 Usage Metrics, Viva Insights (formerly known as Workplace Analytics), and Adoption Score (formerly known as Productivity Score).
Microsoft 365 usage reports
The Microsoft 365 usage reports are available inside the Microsoft 365 admin center. They are broad reports that can be used to get a high-level snapshot of how your organization uses the Microsoft 365 platform. Report data includes statistics about how many files are stored in SharePoint, how many Exchange mailboxes were active during the reporting period, as well as engagement with other products such as Yammer or Forms:
Figure 2.21 – Microsoft 365 usage reports
Usage reports can be accessed by navigating to the Microsoft...
