Summary
Approval process is a key automation feature that can be the core of critical business processes in your org that require explicit record approval among the company's user hierarchy.
In this chapter, through a complex yet real-life example, we've learned how to design a new approval process, linking together all the Salesforce features we've seen so far.
Then, we covered how to bring the design to life by configuring the new approval process and its steps and actions, providing a detailed and granular level of approval for the use case.
After process activation, we saw how the approval process can be used by key users that may be involved in the process.
In the next chapter, we'll talk about Process Builder and the evolution of workflow rules.
