Should I use BPMN in my information system?

The length of this chapter may indicate that I am truly passionate about using processes for software information system integration. To be fully transparent, I have long been against processes as I had been mostly exposed to their bad aspects: constraining people into working in a way that has been decided away from the people actually doing the work, being rigid as a working process tends to block any innovation since “it has always worked this way”, and so on. Following two Massive Open Online Courses (MOOCs) from France Université Numérique (French Digital University) named CARTOPRO (mapping business processes) and PILOPRO (using business processes to pilot an organization) completely changed my mind by showing me the power of BPM when used correctly, which means the process is designed by the team using it (the BPMN expert is only there to help them with the BPMN standard and ask the right questions) and continuous...