SASE Automate
Automation is simply the completion of work activities without dependency on human labor. Simple automation, such as a photocopy machine leverages, are triggered by human input. With the copy process, the activities performed by humans are placing the paper in the copy tray, selecting any desired settings, selecting the desired quantity, pushing the copy button, and retrieving the original along with the copies.
Complex automation still requires human input for success; however, tool systems such as AIOps can self-trigger activities to achieve specific outcomes based on policies designed by a human. With Machine Learning (ML), an AI-based platform can collect information from all available sources and run a training model to learn how to perform a specific task with desired outcomes. For instance, an organization wanting to automate service ticket resolution can train the AIOps solution to learn how to be a Microsoft Certified Systems Engineer (MCSE) as well as a Cisco...