The path toward domain thinking

In Chapters 3 and 4, we reflected on the extensive range of services we’ve offered to our business audience. We embarked on this journey with reactive services, prioritizing the immediate satisfaction of business needs. This approach was foundational, setting the stage for our evolution into proactive services, where our aim shifted to staying ahead of potential data quality issues and proactively addressing them before they impacted our users.

This progression led us to the advanced stage of predictive data management, where we excelled in anticipating data gaps and challenges, enabling an intelligent, learnable, and repeatable response.

The implementation of these diverse services marked a pivotal moment of success within the company.

We were particularly effective in resolving the most intricate and concerning data issues, adeptly responding to the need for high-quality data. At this moment, we sensed a shift in our approach –...