Chapter 5: Tracking Volunteer Impact
Volunteers for Salesforce, sometimes abbreviated to V4S, helps nonprofits manage, engage, and track volunteer information. Almost every nonprofit that offers programs or services needs volunteers to power those programs and/or services. Sometimes, it is a few volunteers, while other times, it is hundreds or thousands of volunteers. V4S was designed to manage volunteer relationships at scale and record their interaction with your nonprofit organization. V4S is a free, open source, managed package from Salesforce that's designed to be used in conjunction with NPSP. V4S does not come with Nonprofit Success Pack (NPSP); it must be installed separately.
In this chapter, we're going to cover the following main topics:
- Overview of Volunteers for Salesforce use cases
- How does Volunteers for Salesforce work in NPSP?
- The volunteer interface for Volunteers for Salesforce
In this chapter, we will explore several different...