Key technology trends that would shape the future of Information Technology
In this section, we will present the following five key technology trends:
- Pervasive technologies and predictive analytics for customer experience
- Cognitive Intelligence in connected autonomous vehicles
- Multi-channel customer connect and wearable technologies
- Dis-intermediation eliminating middlemen
- Changing workplace of the future with the arrival of robots
Pervasive technologies and predictive analytics for customer experience
Pervasive technologies deal with the flow of information between the built-in environment and its occupants. The environment is rich with information that can be utilized to enhance the quality of our work and life. Some basic examples such as customized deals in shopping malls based on geolocalization and buying pattern and traffic alert based on the route taken to the office everyday.
Even Connected Autonomous Vehicles (CAV) are good examples of pervasive technologies and predictive analytics...