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Salesforce.com customization handbook

You're reading from   Salesforce.com customization handbook Customize Salesforce to automate your business requirements

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Product type Paperback
Published in Sep 2014
Publisher
ISBN-13 9781849685986
Length 454 pages
Edition 1st Edition
Concepts
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Toc

Table of Contents (14) Chapters Close

Preface 1. Getting Started with Salesforce 2. User Management and Organization Administration FREE CHAPTER 3. Making Your Salesforce Data Secure – Security Settings in Salesforce 4. Domain Management, E-mail Administration, and Google Apps Settings 5. CRM Functions and Streamlining Business Requirements 6. Automating a Business Process 7. Concepts of Data Management 8. Reports and Dashboards in Salesforce 9. Chatter Configuration 10. Mobile Administration 11. Setting Up Deployment Processes 12. AppExchange – Extending Salesforce Functionality Index

Streamlining your approval process – approval processes


An approval process in Salesforce is an automated process for your organization that can be used to approve records in Salesforce. Here, you can specify what happens when records are approved or rejected based on your business requirements. Once you implement an approval process, your business can run more efficiently. Similar to the workflow rule of sending an e-mail alert or field update, or assigning a task based on the requirement, an approval process will take care of your business one step ahead. With this, you can define the sequence of steps that are essential to be approved for a record.

Let's start with an example. Whenever any NGO registers for a booth for any event, it must be first approved by the VP marketing (Sagar Pareek) and then CEO (Rakesh Gupta) of Appiuss and the record creator can submit the record for approval; once the record is approved or rejected, the picklist value will be updated at the approval stage.

The...

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