Monitoring the health
Post-deployment monitoring is a must. This is the hyper-care period when the automation is fragile and tends to break and needs tweaking:
- Early detection of issues: Monitoring the RPA process in the initial days of production allows for the early detection of issues and potential bottlenecks. Despite thorough testing and quality assurance during the development phase, unforeseen challenges or edge cases can still arise in a live production environment. Monitoring provides real-time visibility into a system’s behavior, enabling prompt identification and resolution of any issues, thereby minimizing their impact on operations and end users.
- Performance optimization: Monitoring the newly deployed RPA solution helps evaluate its performance and identify opportunities for optimization. By tracking key performance indicators (KPIs) such as processing times, error rates, and resource utilization, you can gain insights into potential performance bottlenecks...
