Summary

In this chapter, we discussed some brief histories of DMSees, enterprise search solutions, and the foundation for knowledge mining solutions. We wanted to establish how much value is added to your data when enhancing a standard search index with AI for automation and better insights. So many of these processes were manual for so long and continue to be because companies are frequently unwilling to release their technical debt. When a company invests significant amounts of money into a product, it is extremely difficult for those who decided to invest in it to take a step back and say: "This isn't the right solution going forward." Having been that guy a few times, it was really painful to walk into my boss's office and say: "We need to change direction." However, when you can get back on the right track, things improve much quicker.

We discussed the limitations of DMSs, which are great with structured data and data that can be easily digitized...