Chapter 11. Manage, Monitor and Administer BPM Process

You have modeled the process, implemented it, performed a simulation, and deployed and tested the process. Process owners will want to monitor the running process to see how it is performing. They need to have an insight into the working of the process in order to track process performance, access process design, process design refinements, and correlate process performance with related business activities and KPIs. BPM and SOA administrators manage the deployed application and they ensure that it is running properly and also resolve any issues that occur.

In this chapter, you will first look at process analytics, monitoring, and then administration. You will configure process analytics by specifying the business indicators to the processes in your project, and assign values to them, identify sampling points for capturing business indicators, configure the project to use BPM Cubes or Oracle BAM or both, and then use BPM workspace or BAM...