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Mastering ServiceNow

You're reading from   Mastering ServiceNow Unleash the full potential of ServiceNow from foundations to advanced functions, with this hands-on expert guide fully revised for the Helsinki version

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Product type Paperback
Published in Oct 2016
Publisher Packt
ISBN-13 9781786465955
Length 656 pages
Edition 2nd Edition
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Author (1):
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Martin Wood Martin Wood
Author Profile Icon Martin Wood
Martin Wood
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Table of Contents (12) Chapters Close

Preface 1. ServiceNow Foundations FREE CHAPTER 2. Developing Custom Applications 3. Server-Side Control 4. Client-Side Interaction 5. Getting Things Done with Tasks 6. Events, Notifications, and Reporting 7. Exchanging Data – Import Sets, Web Services, and other Integrations 8. Securing Applications and Data 9. Diagnosing ServiceNow – Knowing What Is Going On 10. Packaging with Applications, Update Sets, and Upgrades 11. Making ServiceNow Beautiful with Service Portal and Custom Interfaces

Developing applications in Studio

In the previous chapter, we started building the Hotel application. This included defining the data storage needed by building tables, exploring the dictionary, and creating relationships. All these items are in different menus, meaning you need to keep navigating to different places, without a consistent overview.

ServiceNow Studio is designed to help with this. It provides a single location where all the configuration for the app is collected together. This lets you jump among the things you are working on without the clutter of configuration from other areas. Here's how to use it:

  1. Open up Studio by navigating to System Applications > Studio, click on the Go button under Open Studio, and then click on Hotel in the Load Applications dialog.
  2. Studio collects all the configuration together, making it easy to find existing artifacts and create new ones. The Application Explorer sidebar contains a categorized list of Application Files, while the Go To...
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