Introducing Amazon Lex

Amazon Lex (https://aws.amazon.com/lex/) offers services that can be used to create conversational bots. Conversational bots use various machine learning technologies such as speech recognition, NLP, and deep learning. Due to advances in these fields in recent years, conversational bots have become a mainstay in our everyday life. Millions of people use Amazon Alexa, Google Assistant, Siri, or Cortana as a conversational device to perform various tasks. These devices can perform simple tasks such as telling you the weather, calling an Uber for you, ordering a pizza, and controlling your lighting. Many businesses offer chatbots for customer support. For example, Verizon FIOS, which is an internet provider, offers a chatbot that can perform tasks such as pointing you to the correct troubleshooting documentation or resetting your router based on a chat with...