ChatOps and Copilot Studio

We have already looked into various copilots that are embedded in the product. Now it is time to look at how we can create a custom copilot. This section will focus on a tool that enables us to build custom copilots: Copilot Studio. From there, we will learn about ChatOps and, through an example, look at how we can use Copilot Studio to build an assistant that will help us with implementing ChatOps practice. We will also look at PAC CLI commands that we can use to support ALM for Copilot Studio.

A closer look at Copilot Studio

We briefly introduced Copilot Studio at the beginning of the book. Let us refresh what it is. Copilot Studio is a low-code tool for managing custom copilots. It has evolved from a product, previously known as Power Virtual Agents (PVA), that was used to build chatbots. With the introduction of generative AI and the emergence of copilots, Microsoft expanded the functional capabilities of PVA and renamed the product to Copilot Studio...