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Jira 8 Administration Cookbook

You're reading from   Jira 8 Administration Cookbook Over 90 recipes to administer, customize, and extend Jira Core and Jira Service Desk

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Product type Paperback
Published in Jun 2019
Publisher
ISBN-13 9781838558123
Length 280 pages
Edition 3rd Edition
Tools
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Author (1):
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Patrick Li Patrick Li
Author Profile Icon Patrick Li
Patrick Li
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Table of Contents (11) Chapters Close

Preface 1. Jira Server Administration FREE CHAPTER 2. Customizing Jira for Your Projects 3. Jira Workflows 4. User Management 5. Jira Security 6. Emails and Notifications 7. Integrations with Jira 8. Jira Troubleshooting and Administration 9. Jira Service Desk 10. Other Books You May Enjoy

Emails and Notifications

Email is one of the most important communication tools in the world. It is a technology that people are familiar with and had the least amount of resistance in regard to its adoption. Therefore, these days email integration has become one of the key features of any system. Help-desk systems, CRMs, and even document-management systems all need to be able to both send and receive emails. So it is not surprising that Jira comes with a full list of email integration features out of the box.

In this chapter, we will learn how to configure Jira to send out email notifications every time someone makes a change to issues, set up notification rules to manage email recipients, and create mail templates to customize email content. We will also look at how Jira can process emails and create issues automatically, saving us the effort of manual data entry.

In this chapter...

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