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Emotional Intelligence for IT Professionals

You're reading from   Emotional Intelligence for IT Professionals The must-have guide for a successful career in IT

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Product type Paperback
Published in Sep 2017
Publisher Packt
ISBN-13 9781787285798
Length 280 pages
Edition 1st Edition
Concepts
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Author (1):
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Emília M. Ludovino Emília M. Ludovino
Author Profile Icon Emília M. Ludovino
Emília M. Ludovino
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Table of Contents (10) Chapters Close

Preface 1. What is Emotional Intelligence? FREE CHAPTER 2. The Neuroscience Behind Emotional Intelligence 3. Core Emotional Intelligence Skills IT Professionals Need 4. How to Build an Emotionally Intelligent IT Organization 5. How to Be an Emotionally Intelligent IT Manager 6. How to Be an Emotionally Intelligent IT Leader 7. How to Hire Emotionally Intelligent IT Professionals 8. Preventing Stressful Situations with Emotional Resilience 9. Bibliography

Summary

In this chapter, we covered the best practices to attract the best IT fit to an open position, the best hiring practices for IT talent, and the rules to follow before and during an interview to have the best outcome. We also covered how to prepare for the interview and maintain a legal hire process, and how to master the behavioral and situational interview process to screen for emotional intelligence in all the candidates, especially in leadership roles, management, sales teams, and customer service.

You have learned that the best practices to attract the a good fit of a candidate to IT are: know what you need and make that clear to your candidate in the job description, use all the resources, speak IT to IT people, know your people, and understand the position's requirements.

You have learned that the best four practices to hire the best IT professional, with a...

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