FAQs

What is the delivery time and cost of print book?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

What is custom duty/charge?

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order?

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges?

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.

How can I cancel my order?

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use?

You can pay with the following card types:

Visa Debit
Visa Credit
MasterCard
PayPal

What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

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Carlo Estopia Feb 18, 2024

Feefo Verified review

hawkinflight Oct 06, 2022

This is the third edition of the book, updated and seasoned, and my first time looking at it. Why learn and use Deep Learning? "DL techniques can solve problems with a level of accuracy that was not possible using previous methods."The book is nicely concise and thorough, well-written. Following the code example in the first chapter, I quickly fit the Sentiment Analysis model of IMDB reviews. I had not really used Google Colab before, it was easy and similar to Jupyter notebooks. You can choose to run on a CPU, GPU, or TPU. This first example uses the simplest of three methods of model building with tf.keras, the Sequential() model. Skimming the code made me curious - what is this and that?, so I searched online for the documentation, quickly found it at tensorflow dot org, where they also have tutorials. There are many code examples in the book and they use Python which uses "TensorFlow 2.x, a modular network library based on Keras-like APIs".I like the chapter divisions and the offerings; there are 20, which includes one focusing on the math behind DL. Other topics of interest to me are: Transformers, Probabilistic Tensorflow, Intro to AutoML, Four generations of TPUs, Other Useful DL libraries, ML Best Practices, and TensorFlow Lite. I like that there is a list of references and resources at the end of each chapter.I think this book will be an excellent companion on a further journey of exploration of DL model building. The library comes with datasets, if you want to avoid preparing your own at the start.

Amazon Verified review

Lydia Jan 23, 2023

Absolutely amazing book which delivers insights on machine learning and NLP models. The mathematical and structural descriptions are well motivated and followed by code that is well documented using standard packages. It is rare to find such a reference on even one of the topics, but this reference delivers across a wide range of techniques.I was especially impressed with the chapters devoted to natural language processing. After well written chapters on basic concepts such as word vectors, the authors provide excellent coverage of transformers which are the current state of the art for language processing. The authors cover the basics of transformers and then illuminate the differences amongst the many transformer variates with their target uses and particular strengths. As in the other chapters, the discussion of transformers is capped by a detailed walk through of code insuring that the reader understands the steps needed to construct the processing pipeline through to model training and output.The ending chapters make up an excellent reference manual of concept and techniques such as parameter turning using AutoML, the mathematical methods used to optimize model coefficients by backpropagation, hardware decisions, and an introduction to other deep learning libraries.I highly recommend this book regardless of your level of modeling experience.Elliot NomaLead Data ScientistThe Financial Regulatory Authority

Nivas Dec 21, 2022

Really enjoyed reading through 'Deep Learning with TensorFlow and Keras'. The authors have delivered a comprehensive and detailed book on how to use TensorFlow and Keras. Not only will you get familiar with using ML platforms and open-source libraries, you will learn when and why you should use certain ML techniques. There is so much useful content here that I will plan to continue to use this book as a reference!

SACHIN SINGH Nov 30, 2022

This textbook is really good, and contains from scratch knowledge about deep learning framework and implementation.Consider this textbook for the serious life long learners of deep learning, and also helpful in clearing the tensorflow developer exam.

Deep Learning with TensorFlow and Keras – 3rd edition: Build and deploy supervised, unsupervised, deep, and reinforcement learning models , Third Edition

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