Analyzing the context of the conflict

Many of the skills and qualities of an effective leader include managing relationships and conflicts by building trust, satisfying concerns, seeking consensus, and by nurturing personal and professional relationships. The thought is that building and maintaining long-term relationships is equally as important as having a successful project result. As one of the many interpersonal and team skills reflects, conflict management can be used to bring stakeholders into alignment and to allow for functional discussions and resolutions of differences in project opinions. That is why you see conflict management being used as one of many tools and techniques for a variety of processes, and that is due to the necessity of managing conflicts in a constructive manner. Constructive conflict resolution can be difficult due to the global nature of project management, the potential for virtual team members, and disagreements about the way the project should be...