Planning and scheduling today and tomorrow
When Amazon decided to launch Prime Wardrobe, it brought a new service to its customers, enabling them to order, try out, and purchase clothing, shoes, and other accessories. The customer can establish a purchase plan. A purchase plan is a list of tasks to be carried out in a given time. An example of a purchase plan could be:
- Filling a box with clothing
- Trying on the clothing at home
- Returning the clothing if it does not fit
- Purchasing the items that are kept
Once the customer agrees to follow this plan, the time sequence becomes crucial:
- First, a box must be chosen.
- Then, there is a delivery period.
- Then, there is a trial period (you cannot try the products forever). During this period, the customer can choose not to purchase anything.
- Finally, the customer confirms the purchase.
Irrespective of whether Amazon Prime Wardrobe will remain a service in years to...