A cognitive chatbot service

You now have a chatbot running on IBM Watson or another platform. The architecture of an efficient chatbot requires restricting the perimeter of the functions to a minimum and getting it to work as quickly as possible.

With a solid foundation, the chatbot can now expand its limitless potential in the areas required. Services such as these can be added to a personal assistant, for example.

The case study

A bus of English-speaking tourists is traveling through France. Somewhere in the countryside, on a small road, the bus breaks down. A tourist will use a personal assistant with inbuilt functions to communicate with a police chatbot.

Nobody speaks French. One of the tourists has a tablet and an internet...