Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Save more on your purchases! discount-offer-chevron-icon
Savings automatically calculated. No voucher code required.
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Newsletter Hub
Free Learning
Arrow right icon
timer SALE ENDS IN
0 Days
:
00 Hours
:
00 Minutes
:
00 Seconds
Architecting AI Solutions on Salesforce
Architecting AI Solutions on Salesforce

Architecting AI Solutions on Salesforce: Design powerful and accurate AI-driven state-of-the-art solutions tailor-made for modern business demands

eBook
€20.99 €23.99
Paperback
€29.99
Subscription
Free Trial
Renews at €18.99p/m

What do you get with a Packt Subscription?

Free for first 7 days. $19.99 p/m after that. Cancel any time!
Product feature icon Unlimited ad-free access to the largest independent learning library in tech. Access this title and thousands more!
Product feature icon 50+ new titles added per month, including many first-to-market concepts and exclusive early access to books as they are being written.
Product feature icon Innovative learning tools, including AI book assistants, code context explainers, and text-to-speech.
Product feature icon Thousands of reference materials covering every tech concept you need to stay up to date.
Subscribe now
View plans & pricing
Table of content icon View table of contents Preview book icon Preview Book

Architecting AI Solutions on Salesforce

Left arrow icon Right arrow icon
Download code icon Download Code

Key benefits

  • Learn how to use Salesforce's AI features and capabilities to meet ever-evolving client needs
  • Get expert advice on key architectural decisions and trade-offs when designing AI-driven Salesforce solutions
  • Integrate third-party AI services into applications that modernize your solutions

Description

Written for Salesforce architects who want quickly implementable AI solutions for their business challenges, Architecting AI Solutions on Salesforce is a shortcut to understanding Salesforce Einstein’s full capabilities – and using them. To illustrate the full technical benefits of Salesforce’s own AI solutions and components, this book will take you through a case study of a fictional company beginning to adopt AI in its Salesforce ecosystem. As you progress, you'll learn how to configure and extend the out-of-the-box features on various Salesforce clouds, their pros, cons, and limitations. You'll also discover how to extend these features using on- and off-platform choices and how to make the best architectural choices when designing custom solutions. Later, you'll advance to integrating third-party AI services such as the Google Translation API, Microsoft Cognitive Services, and Amazon SageMaker on top of your existing solutions. This isn’t a beginners’ Salesforce book, but a comprehensive overview with practical examples that will also take you through key architectural decisions and trade-offs that may impact the design choices you make. By the end of this book, you'll be able to use Salesforce to design powerful tailor-made solutions for your customers with confidence.

Who is this book for?

This book is for technical and functional architects, technical decision-makers working on the Salesforce ecosystem, as well as anyone responsible for designing AI solutions in their Salesforce ecosystem. Lead and senior Salesforce developers who want to start their Salesforce architecture journey will also find this book helpful. Working knowledge of the Salesforce platform is necessary to get the most out of this book.

What you will learn

  • Explore the Salesforce's AI components and the architectural model for Salesforce Einstein
  • Extend the out-of-the-box features using Einstein Services on major Salesforce clouds
  • Use Einstein declarative features to create your custom solutions with the right approach
  • Design AI solutions on marketing, commerce, and industry clouds
  • Use Salesforce Einstein Platform Services APIs to create custom AI solutions
  • Integrate third-party AI services such as Microsoft Cognitive Services and Amazon SageMaker into Salesforce

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : Nov 12, 2021
Length: 340 pages
Edition : 1st
Language : English
ISBN-13 : 9781801076012
Vendor :
Salesforce
Category :
Concepts :
Tools :

What do you get with a Packt Subscription?

Free for first 7 days. $19.99 p/m after that. Cancel any time!
Product feature icon Unlimited ad-free access to the largest independent learning library in tech. Access this title and thousands more!
Product feature icon 50+ new titles added per month, including many first-to-market concepts and exclusive early access to books as they are being written.
Product feature icon Innovative learning tools, including AI book assistants, code context explainers, and text-to-speech.
Product feature icon Thousands of reference materials covering every tech concept you need to stay up to date.
Subscribe now
View plans & pricing

Product Details

Publication date : Nov 12, 2021
Length: 340 pages
Edition : 1st
Language : English
ISBN-13 : 9781801076012
Vendor :
Salesforce
Category :
Concepts :
Tools :

Packt Subscriptions

See our plans and pricing
Modal Close icon
€18.99 billed monthly
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Simple pricing, no contract
€189.99 billed annually
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just €5 each
Feature tick icon Exclusive print discounts
€264.99 billed in 18 months
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just €5 each
Feature tick icon Exclusive print discounts

Frequently bought together


Stars icon
Total 114.97
Salesforce Data Architecture and Management
€31.99
Architecting AI Solutions on Salesforce
€29.99
Salesforce B2C Solution Architect's Handbook
€52.99
Total 114.97 Stars icon

Table of Contents

16 Chapters
Section 1: Salesforce and AI Chevron down icon Chevron up icon
Chapter 1: AI Solutions on the Salesforce Einstein Platform Chevron down icon Chevron up icon
Section 2: Out-of-the-Box AI Features for Salesforce Chevron down icon Chevron up icon
Chapter 2: Salesforce AI for Sales Chevron down icon Chevron up icon
Chapter 3: Salesforce AI for Service Chevron down icon Chevron up icon
Chapter 4: Salesforce AI for Marketing and Commerce Chevron down icon Chevron up icon
Chapter 5: Salesforce AI for Industry Clouds Chevron down icon Chevron up icon
Section 3: Extending and Building AI Features Chevron down icon Chevron up icon
Chapter 6: Declarative Customization Options Chevron down icon Chevron up icon
Chapter 7: Building AI Features with Einstein Platform Services Chevron down icon Chevron up icon
Chapter 8: Integrating Third-Party AI Services Chevron down icon Chevron up icon
Section 4: Making the Right Decision Chevron down icon Chevron up icon
Chapter 9: A Salesforce AI Decision Guide Chevron down icon Chevron up icon
Chapter 10: Conclusion Chevron down icon Chevron up icon
Assessments Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon

Customer reviews

Top Reviews
Rating distribution
Full star icon Full star icon Full star icon Full star icon Half star icon 4.8
(13 Ratings)
5 star 84.6%
4 star 15.4%
3 star 0%
2 star 0%
1 star 0%
Filter icon Filter
Top Reviews

Filter reviews by




Vivek Jan 06, 2022
Full star icon Full star icon Full star icon Full star icon Full star icon 5
A few years ago, Salesforce started to add value-added licenses on top of their classic user licenses. A plethora of AI functionalities was rolled out under the badge of "Salesforce Einstein." The number of these different sub-products has quickly grown up, and the market got puzzled with so many options to choose from. Moreover, the Salesforce professionals themselves got confused on "how" to use them.These features were not as easy to turn on or work with as other classic Salesforce features (where you simply spawn a developer sandbox and try them on).And with the high demand for AI-powered solutions, the common challenges were:When can I use Einstein capabilities, and what considerations should I be aware of?- Which Einstein capability should I be considering for my use cases (away from the sales buzz)?- What should be the considerations if we need to use a third-party AI solution?Lars created what I would like to call an "Einsteinopedia." A single resource that explains them all. If you are a fan of in-context-AI-solutions and looking to understand how that can be applied in CRM or a Salesforce professional keen to use AI to drive more value to your clients, then this book is for you.
Amazon Verified review Amazon
Car Los Dec 17, 2021
Full star icon Full star icon Full star icon Full star icon Full star icon 5
You don't find much content about AI + Salesforce. This book gives you what you need to understand the Einstein platform and why you should consider it for your business.Highly recommend it.
Amazon Verified review Amazon
Gian Marco Elera Nov 13, 2021
Full star icon Full star icon Full star icon Full star icon Full star icon 5
As a Salesforce architect I really enjoyed reading this book. It is well structured, clearly written, it contains applicable use cases and here are some other things that I liked the most: 1. Each AI feature contains a section for architectural considerations and tradeoffs. 2. As well as the architectural considerations in each section, there is an entire "Decision Guide" section at the end. 3. The book contains a company example scenario that will be used throughout the book to explain each AI feature in an easier way to understand it. 4. It contains deployment strategies for each feature as well as the amount of data needed and what will be the caveats to consider based on not accurate data. 5. It is not just salesforce AI features, the book includes also 3rd party apps examples that you can integrate withThis is a book that should be carried as a ready reference while architecting AI solutions on Salesforce
Amazon Verified review Amazon
Peter Mar 04, 2022
Full star icon Full star icon Full star icon Full star icon Full star icon 5
The use cases for AI in public services and businesses are proliferating, but application often lags behind as opportunities get parked in the "too hard for now" column."Architecting AI Solution on Salesforce" cuts through the hype and fog around AI to explain the options and practicalities of exploiting the work Salesforce is doing to make it simpler for organisations to apply AI to their business challenges.This book is essential reading for anyone working within the Salesforce ecosystem. Though clearly intended to satisfy developers and architects, the content is accessible to administrators and spends a decent number of pages explaining how much can be achieved without needing to write code.
Amazon Verified review Amazon
AMol SOlanki Jan 11, 2022
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Excellent book! This is precisely what I was looking for. If you need a get started guide for salesforce AI, look no further. The explanations are clear and very easy to follow. You do need some experience on salesforce platform/ecosystem and messing around with AI to get some of the concepts.The book is one of those you keep on your desk as reference and fill it with Post-it notes so you can go back and delve into certain tools or techniques it describes that you'll find are exactly what you need in solving the problem at hand.
Amazon Verified review Amazon
Get free access to Packt library with over 7500+ books and video courses for 7 days!
Start Free Trial

FAQs

What is included in a Packt subscription? Chevron down icon Chevron up icon

A subscription provides you with full access to view all Packt and licnesed content online, this includes exclusive access to Early Access titles. Depending on the tier chosen you can also earn credits and discounts to use for owning content

How can I cancel my subscription? Chevron down icon Chevron up icon

To cancel your subscription with us simply go to the account page - found in the top right of the page or at https://subscription.packtpub.com/my-account/subscription - From here you will see the ‘cancel subscription’ button in the grey box with your subscription information in.

What are credits? Chevron down icon Chevron up icon

Credits can be earned from reading 40 section of any title within the payment cycle - a month starting from the day of subscription payment. You also earn a Credit every month if you subscribe to our annual or 18 month plans. Credits can be used to buy books DRM free, the same way that you would pay for a book. Your credits can be found in the subscription homepage - subscription.packtpub.com - clicking on ‘the my’ library dropdown and selecting ‘credits’.

What happens if an Early Access Course is cancelled? Chevron down icon Chevron up icon

Projects are rarely cancelled, but sometimes it's unavoidable. If an Early Access course is cancelled or excessively delayed, you can exchange your purchase for another course. For further details, please contact us here.

Where can I send feedback about an Early Access title? Chevron down icon Chevron up icon

If you have any feedback about the product you're reading, or Early Access in general, then please fill out a contact form here and we'll make sure the feedback gets to the right team. 

Can I download the code files for Early Access titles? Chevron down icon Chevron up icon

We try to ensure that all books in Early Access have code available to use, download, and fork on GitHub. This helps us be more agile in the development of the book, and helps keep the often changing code base of new versions and new technologies as up to date as possible. Unfortunately, however, there will be rare cases when it is not possible for us to have downloadable code samples available until publication.

When we publish the book, the code files will also be available to download from the Packt website.

How accurate is the publication date? Chevron down icon Chevron up icon

The publication date is as accurate as we can be at any point in the project. Unfortunately, delays can happen. Often those delays are out of our control, such as changes to the technology code base or delays in the tech release. We do our best to give you an accurate estimate of the publication date at any given time, and as more chapters are delivered, the more accurate the delivery date will become.

How will I know when new chapters are ready? Chevron down icon Chevron up icon

We'll let you know every time there has been an update to a course that you've bought in Early Access. You'll get an email to let you know there has been a new chapter, or a change to a previous chapter. The new chapters are automatically added to your account, so you can also check back there any time you're ready and download or read them online.

I am a Packt subscriber, do I get Early Access? Chevron down icon Chevron up icon

Yes, all Early Access content is fully available through your subscription. You will need to have a paid for or active trial subscription in order to access all titles.

How is Early Access delivered? Chevron down icon Chevron up icon

Early Access is currently only available as a PDF or through our online reader. As we make changes or add new chapters, the files in your Packt account will be updated so you can download them again or view them online immediately.

How do I buy Early Access content? Chevron down icon Chevron up icon

Early Access is a way of us getting our content to you quicker, but the method of buying the Early Access course is still the same. Just find the course you want to buy, go through the check-out steps, and you’ll get a confirmation email from us with information and a link to the relevant Early Access courses.

What is Early Access? Chevron down icon Chevron up icon

Keeping up to date with the latest technology is difficult; new versions, new frameworks, new techniques. This feature gives you a head-start to our content, as it's being created. With Early Access you'll receive each chapter as it's written, and get regular updates throughout the product's development, as well as the final course as soon as it's ready.We created Early Access as a means of giving you the information you need, as soon as it's available. As we go through the process of developing a course, 99% of it can be ready but we can't publish until that last 1% falls in to place. Early Access helps to unlock the potential of our content early, to help you start your learning when you need it most. You not only get access to every chapter as it's delivered, edited, and updated, but you'll also get the finalized, DRM-free product to download in any format you want when it's published. As a member of Packt, you'll also be eligible for our exclusive offers, including a free course every day, and discounts on new and popular titles.