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Windows Server 2016 Cookbook
Windows Server 2016 Cookbook

Windows Server 2016 Cookbook: Sauté your way through more than 100 hands-on recipes designed to prepare any server administrator to work with Windows Server 2016

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Windows Server 2016 Cookbook

Chapter 1. Learning the Interface

In an effort to become familiar with the look and feel of Windows Server 2016, you will learn how to navigate through some daily tasks using the graphical interface. On our agenda in this chapter are the following recipes:

  • Shutting down or restarting the server
  • Launching Administrative Tools
  • Using WinKey + X for quick admin tasks
  • Using the search function to launch applications quickly
  • Managing remote servers from a single pane with Server Manager
  • Using PowerShell to accomplish any function in Windows Server
  • Installing a role or feature
  • Administering Server 2016 from a Windows 10 machine
  • Identifying useful keyboard shortcuts in Server 2016
  • Setting your PowerShell Execution Policy
  • Building and executing your first PowerShell script
  • Searching for PowerShell cmdlets with Get-Help

Introduction

Windows 8 and Server 2012 brought us a drastic change in the way that we interfaced with the Windows operating system, and most of us didn't think that change was for the better. By now I assume you have all seen, used, and are hopefully deploying Windows 10 on your client computers, which brings some relief with regard to the user interface. With Windows 10 we have kind of a mix between Windows 7 and Windows 8, and it fits the needs of most people in a better way. Just like the last couple of rollouts of the Microsoft Windows operating systems, the Server platform follows on the heels of the Desktop version, and the look and feel of Windows Server 2016 is very much like Windows 10. In fact, I would say that Windows 10 and Windows Server 2016 are more alike than the Windows 7/Server 2008 combination or the Windows 8/Server 2012 combination.

If you have been using Windows 10, you already have a good head start for successfully interfacing with Windows Server 2016. However, if you are still using older equipment and haven't had a chance to really dive into the latest and greatest operating systems, these big changes in the way that we interact with our servers can be a big stumbling block to successfully utilizing the new tools. Many differences exist when comparing Server 2016 to something like Server 2008, and when you are working within three levels of Remote Desktop Protocol (RDP), bouncing from one server to another, all of these little differences are compounded. It suddenly becomes difficult to know which server it is that you are working on or changing. Let's have a show of hands, how many of you have mistakenly rebooted the wrong server? Or even more likely, how many of you have rebooted your own computer while you were trying to reboot a remote server? I know I have! And not just once.

Hope is not lost! I promise you that, once you learn to manage the interface, rather than letting it manage you, some of these changes may start to seem like good ideas. They can increase productivity and the ease of accomplishing tasks—we just need some pointers on making the best use of the new interface.

The recipes in this chapter are dedicated to doing just that. Let's work together to gain a better understanding of why the interface was built the way it is, and learn to take advantage of these new screens and settings.

Shutting down or restarting the server

I just couldn't resist starting with this one. Yes, this seems trivial. Silly even. However, the number of times that I have watched a simple server restart consume more mouse clicks than creating a domain controller has convinced me that this needed to be in the book. Perhaps the shutdown and restart options were hidden away purposefully, because once your system is up and running, there is not often a need to accomplish either of these tasks. When first configuring the box, though, it is very common to have to reboot a couple of time or to shut down a machine to move it to another location. Let's face it, it doesn't seem to matter how many years computers have been around, many times the magical reboot is still the fix—all answer to most problems, even if we have no idea why.

Getting ready

To go through this recipe, you will need a Windows Server 2016 system online. There are no other prerequisites.

How to do it…

Let's take a look at three different ways to shut down or restart your system. The first is going to be the most commonly employed. The second is still being used by quite a few folks who had to work hard at getting this strange location in their heads during the Windows 8 rollout, and they have continued to use it from that point forward. The third is less commonly known but is by far my favorite when tasked with restarting a remote server.

The first option, thankfully, is in a location that actually makes sense. I say thankfully because when Server 2012 was released, this option didn't exist, and finding the restart function was much more difficult. Just like we had always been able to do prior to the Windows 8 rollout, we can simply click on the Start button, and see right there near the bottom that we have Power control options available to us.

How to do it…

Now, when you click on Shut down or Restart, you are asked to supply a reason why you are restarting. Common sense tells us that if you are manually clicking on the Restart button, there is a pretty good chance you are actually intending to restart the server, right? A planned occurrence? But what is the default option that presents itself? Other (Unplanned). Alas, this silly default option is certainly going to cause us log files full of unplanned restarts, even though all of those restarts were actually planned. Because let's be real—nobody takes the time to change that dropdown menu before they click Continue.

How to do it…

The second method to accomplish shutting down or restarting is by right-clicking on the Start button. We will discuss this little menu that is presented when right-clicking on Start in our next recipe, but for the sake of a quick shut down or restart, you can simply right-click on the Start button, and then choose Shut down or Sign out.

How to do it…

Each of the previous two examples runs the risk of rebooting  the wrong system. Depending on how many layers of remote connections, such as RDP, you are using, it is fairly easy to reboot your own computer or the wrong server instead of the server you intended to reboot, because it is fairly easy to click on the Start button of a different system than the one you intended in the first place. The most definitive, and dare I say the most fun way of restarting your server is to utilize a Command Prompt. Doing this gives you the opportunity to double check that you are manipulating the correct machine. Open up a Command Prompt and run a quick hostname check to make sure you are restarting the one you really intend to. Then utilize the shutdown command to take care of the rest. This process can be especially helpful when logged into remote servers using RDP. Use the following commands to perform the explained operations:

hostname 
shutdown /r /t 0

If you were to simply type shutdown, the server would shut itself down in 60 seconds. Using /r indicates a restart rather than a shutdown, and /t 0 is a timing flag that indicates the number of seconds the server should wait before restarting. Specifying slash zero here tells it to wait for zero seconds before initiating the restart.

How to do it…

How it works…

Shutting down or restarting a server doesn't require a lot of explanation, but I hope that this small recipe gets some thought going about creative ways to do regular tasks. As you will see throughout this book, you can accomplish anything in Windows Server 2016 through the use of commands or scripts. You could easily turn the shutdown command, the last example that we tested in this recipe, into a batch file, and place it on the Desktop of each of your servers as a quick double-click option for accomplishing this task.

However, I work with RDP windows inside RDP windows very often. When you're bouncing around between a dozen servers that all have the same background image, I have decided that the only sure-fire way to make sure you are restarting the correct device is to do a quick hostname check before you initiate the restart. If you are interested in discovering all of the available flags that are available to use with the shutdown command, make sure to type in shutdown /? sometime to take a look at all of the available options.

Tip

Using the Command Prompt is also an easy way to log off a server. Let's say you are layers-deep in RDP and want to log off from a single server (not all of them). Are you sure you clicked on the Start button of the right server? Instead, open up a prompt and simply type Logoff.

Launching Administrative Tools

Earlier versions of Windows Server placed all of the Administrative Tools in a self-named folder right inside the Start menu. This was always a quick and easy place to visit in order to see all of the Administrative Tools installed onto a particular server. This location for the tools disappeared as of Server 2012, because of the infamous Start Screen. I am glad to say that a more traditional-looking Start menu has returned in Windows Server 2016, and inside it once again is a link to the Windows Administrative Tools. However, as you also know there is this thing called Server Manager that loves to present itself every time that you log in to a server. Since Server Manager is already on your screen most of the time anyway, it is actually the fastest way to launch these Administrative Tools that you need to utilize so often. Let's take a look at launching your commonly used infrastructure tools right from inside the Server Manager interface.

Getting ready

All you really need is a Windows Server 2016 machine online. The more roles and services that you have running on it, the more options that you will see on your screen as we navigate these menus.

How to do it…

To launch Administrative Tools from your Desktop, perform the following steps:

  1. Open up Server Manager. In fact, if you just logged into the server, it's probably already open for you.
  2. Click on Tools in the upper-right corner.

There you go. A full list of all the Administrative Tools installed onto that server. Heading into this list is also a quick way of taking a look into what a particular server is doing, which you can take an educated guess at based on what roles and services are installed. By looking at the following screenshot, we can see that this server appears to be a domain controller that is also running DNS and DHCP, because all of the related tools are available to choose in this list. That is accurate, as this is my DC1 domain controller server. It is important to note that your server may be running components that do not show up in this list. For example, if you install a role via PowerShell and do not enter the parameter to also install the management tools for that role, it is possible that you could have a server where the role is up and running, but the management tools simply have not been installed. In that case, those tools would not show up in this list.

How to do it…

How it works…

Since Server Manager likes to open automatically when logging in, let's make quick use of it to open the tools that we need to do our jobs. Another way to have easy access to your tools from the Desktop is to create shortcuts or to pin each of them to your taskbar. Sometimes this isn't as easy as it sounds. In the past, these tools were all grouped together in the Administrative Tools folder, so you didn't have any reason to memorize the exact names of the tools. While you can access them that way again in Server 2016, that folder may or may not appear inside the Start menu depending on how the server is configured, because it appears as one of the live tiles. If you click on the Start button, you could try using the search function to find the tool you are looking for, but its name may not immediately come to you. If you're a consultant working on someone else's server, you may not want to pin anything to their Desktop anyway, and you certainly don't want to resort to using Bing in front of them to look up the name of the tool. So I like to stick with launching Administrative Tools from Server Manager since it always exists, and the tools will always be available inside that menu.

Using WinKey + X for quick admin tasks

There are some functions in Windows that a server administrator needs to use all the time. Instead of making shortcuts or pinning them all to the taskbar, let's get to know this hidden menu, which is extremely useful for launching these commonly used admin tools.

Getting ready

A running Windows Server 2016 machine is all we need to highlight this one. In fact, this menu also exists on any Windows 10 computer, so make use of it often!

How to do it…

There are two ways to open this little menu. While you are in the Server 2016 Desktop, you can perform either of these steps:

  1. Hold down your Windows key (WinKey) on the keyboard and press X.
  2. Hover your mouse over the Windows flag in the lower-left corner of the Desktop—the Start button—when you right-click on that button you will see a menu, shown in the following screenshot:

    How to do it…

How it works…

This little quick-tasks admin menu is very easy to open and is very convenient for launching programs and settings that are accessed often. I won't talk too much about what particulars are in the menu as it's pretty self-explanatory, but I use this menu multiple times per day to open up the System properties and the Command Prompt, as it has an option to open an administrative Command Prompt right from the menu.

Tip

Look at that, you can also shut down the server from here!

Using the search function to launch applications quickly

The Start screen in Windows Server 2012 was not the greatest idea to come out of Microsoft, and unfortunately what it did was train people to no longer click on the Start button, so that we didn't have to deal with the Start screen. Windows 10, and therefore Windows Server 2016, have moved back to a more traditional Start menu, but it is going to take a little bit of time to retrain ourselves to make use of it on a daily basis. I know it will for myself, anyway. Ever since Windows 7 was released, I have been using the Start menu for one critical function in my daily workflow: searching. Let's explore the search capabilities of Server 2016, which can be accessed with a single press of a button.

Getting ready

For this recipe, you will need a Windows Server 2016 system online.

How to do it…

There are two quick ways that you can search inside Server 2016, and they are right next to each other. If you take a look in the lower-left corner of your screen inside the taskbar, you will see a little magnifying glass next to the Start button. Looks like a search function to me. Click on that button, and you can start typing the name of whatever you would like to search for. In the following screenshot, you can see that I have clicked on my magnifying glass and typed cmd in order to find the Command Prompt application.

How to do it…

Search results are presented at the top of that screen, and you can choose what you are looking for accordingly. This is a quick, easy search—but I'm not a fan of it because I don't like using my mouse unless I have to. Grabbing my mouse in order to click on the magnifying glass slows down what I'm trying to do while my hands are on the keyboard, so let's take a look at a faster way to search. No matter where you are in Windows Server 2016, no matter what applications you have open, you can always press the WinKey on your keyboard to open up the Start menu, right? What you may not know is that as soon as your Start menu is open, you can immediately start typing anything in order to search for it. If you need to open Command Prompt, press WinKey and type cmd. If you need to search for a document called Text1, press WinKey and type Text1. I employ this method of opening applications all day every day. This way I don't have to pin anything, I don't have to create any shortcuts, and most importantly, I don't have to use my mouse in order to launch applications.

How to do it…

How it works…

From the Start menu, we can search for anything on the server. This gives us the ability to quickly find and launch any program or application that we have installed. This includes Administrative Tools. Rather than moving into Server Manager in order to launch your administrative consoles from the Tools menu, you can also search for them on the Search menu, and launch from there. It also gives us the ability to find files or documents by name. Another powerful way to use the search function in Windows Server 2016 is to open any kind of setting that you might want to change. In previous versions of Windows, you had to either memorize the way to get into the settings that you wanted to change or you had to open up Control Panel, where you had to poke and prod your way around until you stumbled upon the one that you were looking for. Now it is a very simple matter of pressing the Windows key, typing the first few characters of the setting or program you want to launch, and pressing Enter.

Another common task to perform from the Search screen is to right-click on the application that you are trying to launch and pin it somewhere. When you right-click on a program from the Search screen, you see options to pin the program to either your Start menu or to the taskbar. This will create a quick-launch shortcut on either the main Start menu or on the taskbar of the Desktop mode, giving you easier and faster access to launch those applications in the future.

Managing remote servers from a single pane with Server Manager

As you have already noticed, Server Manager has changed significantly over the past couple of versions of Windows Server. Part of these changes are a shift in mindset where the emphasis is now placed on remote management of servers. Server Manager in Windows Server 2016 can be used to manage and administer multiple systems at the same time, all from your single pane of glass, the monitor where you are sitting. In this recipe, you are going to learn how to manage both the local server we are logged into, as well as a remote server, from the same Server Manager window.

Getting ready

For this recipe, we need two servers. One is the machine we are physically logged into. Another is a server on the same network that we can contact from our primary server so that we can manage it from our local Server Manager.

How to do it…

To manage a local as well as a remote server from the same Server Manager window, perform the following instructions:

  1. Log in to your primary server and launch Server Manager. You will see in the upper-left corner that the only server you have listed is the Local Server that we are logged into.

    How to do it…

  2. Now head over toward the top-right of Server Manager and click on the Manage button. In this menu, click on Add Servers.

    How to do it…

  3. If your servers are part of a domain, finding remote machines to manage is very easy by simply selecting them from the default Active Directory tab. If they are not yet joined to your domain, you simply click over to the tab labeled DNS and search for them from that screen.

    How to do it…

  4. After adding the servers that you want to manage, if you go ahead and click on All Servers in the left window pane, you will see the additional servers listed that you have selected. If you double-click or right-click on those remote server names, you have many options available to you to remotely manage those machines without having to log into them.

    How to do it…

Tip

Note that certain servers could resist being manipulated in this way. It is possible to restrict remote management on servers through Group Policy. If that has been done in your environment, you may find that remotely administering them from a centralized console is not possible, and you would have to lift those restrictions on your servers.

How it works…

Server Manager makes use of the Windows Remote Management (WinRM) tools to remotely manipulate servers. Historically, most of us who administer Windows Servers make extensive use of RDP, often having many windows and connections open simultaneously. This can cause confusion and can lead to tasks being accomplished on servers for which they are not intended. By using Server Manager from a single machine to manage multiple servers in your network, you will increase your administrative efficiency as well as minimize human error by having all management happen from a single pane of glass.

This recipe is written with the most common network scenario in mind, which is a domain environment where both servers have been joined to the domain. If you are working with standalone servers that are part of a workgroup, rather than being joined to a domain, you will have some additional considerations. In the workgroup scenario, WinRM will need to be enabled specifically, and the Windows Firewall will have to be adjusted in order to allow the right ports and protocols for that WinRM traffic flow to happen successfully. In general, though, most of you will be working within a Microsoft domain network, in which case these items are not necessary.

See also

  • The Administering Server 2016 from a Windows 10 machine recipe

Using PowerShell to accomplish any function in Windows Server

An incredibly powerful tool in Windows Server 2016 is PowerShell. Think of PowerShell like a Command Prompt on steroids. It is a command-line interface from which you can manipulate almost anything inside Windows that you may care to. Better yet, any task that you may wish to accomplish can be scripted out in PowerShell and saved off as a .ps1 script file, so that you can automate large tasks and schedule them for later, or at regular intervals. In this recipe, let's open up PowerShell and run some sample commands and tasks just to get a quick feel for the interface. In a later chapter of the book, we will do some more specific tasks with PowerShell to go even deeper into the technology.

Getting ready

To start using PowerShell, all you need is a server with Windows Server 2016 installed. PowerShell is installed and enabled by default.

How to do it…

To get a feel of using PowerShell, perform the following steps:

  1. PowerShell used to exist in the taskbar by default, which was smart because we really should be pushing people to use it rather than Command Prompt, right? Unfortunately, PowerShell is not in the taskbar by default in Server 2016, but the Windows Store is...? Explain that one to me some day. So our first step to working in PowerShell is finding it. Thankfully, we know how to search for applications now, so I'll just press my WinKey and type PowerShell. Once my search result is displayed, I am going to right-click on Windows PowerShell and choose to Run as administrator.

    How to do it…

  2. Test out some commands that you are familiar with from using the Command Prompt, such as dir and cls. Since you are able to make use of these familiar commands, PowerShell can really be your one and only command-line interface if you choose.
  3. Now let's try some of the PowerShell secret sauce, one of its cmdlets. These are special commands that are built into Windows and allow us to do all kinds of information gathering, as well as manipulation of server components. Let's start by pulling some data. Maybe take a look at what IP addresses are on the system with Get-NetIPAddress.

    How to do it…
  4. The previous command probably gave you a lot more information than you needed, since most companies don't make use of IPv6 inside their network yet. Let's whittle this information down to the IPv4-specific info that you are most likely interested in. Enter Get-NetIPAddress -AddressFamily IPv4 to attain it.

    How to do it…

How it works…

PowerShell has so many commands and cmdlets, we just wanted to get a feel for launching the program and pulling some data with this particular recipe. There are countless Get commands to query information from the server, and as you have seen those cmdlets have various parameters that can be appended to the cmdlets to pull more specific data to meet your needs. To make things even better, there are not only Get cmdlets, but also Set cmdlets, which will allow us to make use of the PowerShell prompt to configure many aspects of the configuration on our server, as well as remote servers. We will dive further into PowerShell in a later chapter.

Installing a role or feature

You've installed the Windows Server 2016 operating system onto a piece of hardware. Great! Now what? Without adding roles and features to your server, it makes a great paper weight. We're going to take the next steps here together. Let's install a role and a feature into Windows so that we can start making this server work for us.

Getting ready

As long as you have a Windows Server 2016 installed and running, you are ready to install roles and features onto that machine.

How to do it…

To install a role and a feature into Windows, perform the following steps:

  1. Open Server Manager. In the middle of the screen, you'll see a link that says Add roles and features. Click on that link.
  2. Click Next on the first summary screen and you will come to a choice on the second page. For most roles and features, we want to leave it set at the top bullet, which is Role-based or feature-based installation. If we were configuring Remote Desktop Services, which we will discuss in another chapter, then we would choose the second option.
  3. Now we choose where we want to install a new role or feature. This is a neat page, as we can choose from any server that we have added into our Server Manager, or we can even choose to install a role or feature into a virtual hard disk. I am running the Add Roles Wizard from DC1, but I want to install the IIS role onto WEB1. Rather than having to log into WEB1 to accomplish this task, I will do it right from here. In the following screenshot, you can see WEB1 listed as a server that I can install a role onto, even though I am opening this console on the DC1 server.

    How to do it…
  4. Scroll down and choose the role that you want to install. For WEB1, I am choosing the Web Server (IIS) role. Then click Next.

    Note

    You can install more than one role or feature at a time. Some roles require additional components to be installed for them to work properly. For example, when I chose to install the IIS role and clicked Next, I was prompted about needing to install some management tools. Simply click on the Add Features button to automatically add the items that it needs to perform correctly.

  5. Now choose any features that you would like to install. For example, in order to do some network connectivity testing later, go ahead and select Telnet Client from the list.
  6. Read and click Next through the informational messages that are displayed. These messages will vary depending on which roles and features you have installed.
  7. The final screen is your installation summary. If everything looks correct, go ahead and click on Install.

After your roles and features have finished installing, the server may or may not have to reboot. This depends on whether or not the role installation requires it. Following installation, or following the reboot, if your new role needs any additional configuration or setting up to be completed, you will be notified at the top of the Server Manager screen.

How it works…

Adding roles and features to a Windows Server is something that every administrator will have to do sooner or later. These items are necessary to turn on the functions in the server that will perform tasks that need to be performed in your environment. Adding roles is quite straightforward. However, it is interesting to see the options that are available to add more than one role or feature at a time. Moreover, the ability to remotely install these items for servers in your network that you are not logged into is intriguing.

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Key benefits

  • Get the first book on the market to unleash the power of Windows Server 2016, which improves the lives of thousands of enterprise users
  • Be the first to leverage the advent of Containers and Nano Server on Windows Server 2016, which utilizes the resources efficiently and increases productivity.
  • This practical, recipe-based approach helps you to delivering global-scale cloud services into your infrastructure using Windows Server 2016

Description

This hands-on Cookbook is stuffed full of practical recipes that will help you handle the essential administrative tasks in Windows Server 2016. You’ll start by familiarizing yourself with the look and feel of Windows Server 2016, and will then learn how to navigate through some daily tasks using the graphical interface. You will see how to compose optimal Group Policies and facilitate task automation with PowerShell 5.0 scripting. We will also take a look at the functions available to provide remote network access to your traveling users, and explore the much anticipated Nano Server and Hyper-V built-in integration support that is brand new in Windows Server 2016. By the end of this book, you will know how to take your Windows Server 2016-powered server and turn it into any common infrastructure role that might be required in your company.

Who is this book for?

This book is for system administrators and IT professionals with experience in Windows Server 2012 R2 environments who are looking to acquire the skills and knowledge necessary to manage and maintain the core infrastructure required for a Windows Server 2016 environment.

What you will learn

  • Build the infrastructure required for a successful Windows network
  • Navigate the new Server 2016 interface efficiently
  • Implement solid networking and security practices into your Windows Server environment
  • Design your own PKI and start issuing certificates today
  • Explore the brand-new Nano Server functionality
  • Enable nested virtualization on Hyper-V and Server
  • Connect your remote laptops back to the corporate network using Microsoft s own remote access technologies, including DirectAccess
  • Provide a centralized point for users to access applications and data by configuring Remote Desktop Services
  • Compose optimal Group Policies
  • Facilitate task automation with PowerShell 5.0 scripting
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Publication date : Nov 21, 2016
Length: 494 pages
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Language : English
ISBN-13 : 9781785883835
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Table of Contents

12 Chapters
1. Learning the Interface Chevron down icon Chevron up icon
2. Core Infrastructure Tasks Chevron down icon Chevron up icon
3. Security and Networking Chevron down icon Chevron up icon
4. Working with Certificates Chevron down icon Chevron up icon
5. Internet Information Services Chevron down icon Chevron up icon
6. Remote Access Chevron down icon Chevron up icon
7. Remote Desktop Services Chevron down icon Chevron up icon
8. Monitoring and Backup Chevron down icon Chevron up icon
9. Group Policy Chevron down icon Chevron up icon
10. File Services and Data Control Chevron down icon Chevron up icon
11. Nano Server and Server Core Chevron down icon Chevron up icon
12. Working with Hyper-V Chevron down icon Chevron up icon

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Started reading it and already finding the recipes useful. Hands on...
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Amazon Customer Jul 28, 2017
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Thick book due to big fonts, pictures and lots of empty white space per page. Very little detail. Not for IT pros needing in depth info on 2016. Im hoping "Server 2016 Unleashed" will be better when released.
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What is the digital copy I get with my Print order? Chevron down icon Chevron up icon

When you buy any Print edition of our Books, you can redeem (for free) the eBook edition of the Print Book you’ve purchased. This gives you instant access to your book when you make an order via PDF, EPUB or our online Reader experience.

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

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Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
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What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

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What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela