Questions
This section is offered for those of you who want to evaluate your comprehension and retention of the information provided in this chapter. There are five questions. The answers are provided in the next section. Recalling the exact verbiage of the original content is not essential. Instead, it’s more important to recall the concepts and their applications.
- What are two established change management frameworks discussed in this chapter?
- What are the eight steps in Kotter’s model for leading change?
- What does the ADKAR change model stand for and what are its components?
- How does Kotter’s approach to managing organizational change differ from the ADKAR model?
- What are some key takeaways from Chapter 11 regarding organizational transformation through Lean-Agile principles and practices?