Summary

You have now established a hypothesis of what the business and technical scope should be for your Salesforce project – the nature of your Salesforce project. You started by learning how to gather input and determine the desired business capabilities. Then, you were introduced to the Salesforce product portfolio. Finally, you had a first attempt at defining the high-level technical scope of your Salesforce solution.

So far, you have created a vision for your Salesforce project – the why – as well as the nature of it – the what – and you are ready to move on to the next chapter of your Salesforce implementation: Chapter 3, Determining How to Deliver Your Salesforce Project. It is time to look at the best way to deliver your Salesforce project – the how.