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Salesforce CRM - The Definitive Admin Handbook

You're reading from   Salesforce CRM - The Definitive Admin Handbook Build, configure, and customize Salesforce CRM and mobile solutions

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Product type Paperback
Published in Apr 2019
Publisher Packt
ISBN-13 9781789619782
Length 782 pages
Edition 5th Edition
Languages
Concepts
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Authors (2):
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Paul Goodey Paul Goodey
Author Profile Icon Paul Goodey
Paul Goodey
Paul Goodey GP Paul Goodey GP
Author Profile Icon Paul Goodey GP
Paul Goodey GP
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Toc

Table of Contents (19) Chapters Close

Preface 1. Section 1: Getting Started with Salesforce CRM FREE CHAPTER
2. Setting Up Salesforce CRM and the Company Profile 3. Managing Users and Controlling System Access 4. Configuring Objects and Apps 5. Section 2: Managing Data in Salesforce
6. Securing Access to Data and Data Validation 7. Managing Data in Salesforce CRM 8. Generating Data Analytics with Reports and Dashboards 9. Section 3: Business Processes, Cloud Development, and Lightning Experience
10. Implementing Business Processes in Salesforce CRM 11. Core Business Functionality in Salesforce CRM 12. Extending and Enhancing Salesforce CRM 13. Administrating the Mobile Features of Salesforce CRM 14. Lightning Experience 15. Einstein Analytics 16. Section 4: Salesforce CRM Certification
17. Studying for the Certified Administrator Exam 18. Other Books You May Enjoy

Questions

The following set of questions have been retrieved from the sample questions that have been presented by Salesforce in the certified administrator exam study guide.

There are five questions in total; we will review the answers that were provided by Salesforce:

  1. What should a system administrator use to disable access to a custom application for a group of users? Choose one answer.
    1. Profiles
    2. Sharing rules
    3. Web tabs
    4. Page layouts
  2. Universal Containers needs to track the manufacturer and model for specific car companies.
    How can the system administrator ensure that the manufacturer's selection influences the values available for the model? Choose one answer.
    1. Create the manufacturer field as a dependent picklist and the model as a controlling picklist.
    2. Create a lookup field from the manufacturer object to the model object.
    3. Create the manufacturer field as a controlling...
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