Utilizing Salesforce APIs for inbound integrations

You might be wondering, what exactly is an API? Well, let’s break it down. You can imagine an Application Programming Interface (API) as a diligent and polite butler, always ready to deliver your messages (requests) from one room (an application) to another (a server), fetch the answer, and bring it back to you. It’s all very Downton Abbey, but instead of the Dowager Countess, we’re dealing with data.

APIs, in the realm of Salesforce, are like efficient bridge builders, crafting sturdy connections between your Salesforce Org and other functionalities, expanding your territory in the business ecosystem.

Types of Salesforce APIs

Okay, so Salesforce has a whole buffet of APIs – each with its own distinct flavor and purpose. It’s a veritable API potluck!

SOAP and REST APIs: Consider these as the foundation of every rich API feature Salesforce provides. They’re like the essential bread...