Measurements in SAFe
When looking at an organization’s value streams realized as ARTs, Scaled Agile recommends viewing their performance in terms of these three following aspects:
- Outcomes
- Flow
- Competency
Let’s see how these three aspects are measured in SAFe.
Measuring outcomes in SAFe
The primary mechanism for measuring outcomes comes from establishing and measuring value stream KPIs.
We saw KPI frameworks for measuring customer outcomes, such as Pirate (ARRRR) metrics and Fit-for-Purpose metrics, in Chapter 5, Measuring the Process and Solution. Determining the set of KPIs for your team or ART was discussed earlier in this chapter.
Validating the benefit hypothesis that comes from Epics, large pieces of work, may lead to desirable outcomes. Epic development is done experimentally by creating a Minimum Viable Product (MVP) and using leading indicators to measure the hypothesized value. Closely monitoring the leading indicators produces...
