Administering User Messaging Service

Oracle User Messaging Service (UMS) enables two-way communication between actors in processes such as human users, automatic activities, and deployed applications. UMS has support for a variety of messaging channels, such as e-mail, IM, SMS, and text-to-voice messages. Any process components, such as BPEL/BPMN, Human Workflow, or BAM can leverage UMS to send notifications and alerts to user mailboxes. The Oracle SOA Suite 11g UMS infrastructure provides a range of features such as:

• Support for multiple messaging channels such as e-mail, instant messaging (IM), Extensible Messaging and Presence Protocol (XMPP), short message service (SMS), and voice. Actionable e-mail messages can also be delivered to a process user's inbox.

• Two-way messaging allows sending messages from applications to users (referred to as outbound messaging) who can then initiate messaging interactions (inbound messaging).

• User messaging preferences provide process users with a web...