How do we provide our users with the real-time, actionable business intelligence that they need to run their business? NetSuite has three features to accomplish this: searches, reports, and dashboards.
As a rule of thumb, I believe I can gauge a company's use of NetSuite by looking at three screens: the CEO's dashboard, the CFO's dashboard, and the dashboard of a random user. If the dashboard is set up, my assumption is that the system is being used properly. Failure to setup these dashboards is a reflection on the use of NetSuite; I suspect the company won't be renewing their NetSuite contract when they need to.
That's how crucial the dashboard is. A strong dashboard enables the user to operate tactically and strategically. Tactically, it displays the day's priorities and highlights any issues...