If you work on Mac, there is one system option to change before Captivate can record the project. Use the following steps to make your Mac ready to record:
- The first time you create a new software simulation with Captivate, a warning message appears to turn on Adobe Captivate in System Preferences to allow Captivate to control your computer
- Click OK to dismiss the message, and then click Cancel
- Open the System Preferences application
- In the System Preferences dialog, click Security & Privacy
- Go to the Privacy tab
- If needed, click the lock icon at the bottom left corner of the System Preference application and authenticate as an administrator
- Select the Captivate option to grant Captivate access to the assistive devices
Without this step, macOS does not broadcast the events that Captivate uses to capture user interactivity (clicking a button, typing into a text entry, and so on).