Search icon CANCEL
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Conferences
Free Learning
Arrow right icon
Arrow up icon
GO TO TOP
Jira 8 Essentials

You're reading from   Jira 8 Essentials Effective issue management and project tracking with the latest Jira features

Arrow left icon
Product type Paperback
Published in Feb 2019
Publisher Packt
ISBN-13 9781789802818
Length 420 pages
Edition 5th Edition
Tools
Arrow right icon
Author (1):
Arrow left icon
Patrick Li Patrick Li
Author Profile Icon Patrick Li
Patrick Li
Arrow right icon
View More author details
Toc

Table of Contents (16) Chapters Close

Preface 1. Section 1: Introduction to Jira 8
2. Getting Started with Jira FREE CHAPTER 3. Using Jira for Business Projects 4. Using Jira for Agile Projects 5. Section 2: Jira 8 in Action
6. Issue Management 7. Field Management 8. Screen Management 9. Workflow and Business Process 10. Emails and Notifications 11. Section 3: Advanced Jira 8
12. Securing Jira 13. Searching, Reporting, and Analysis 14. Jira Service Desk 15. Other Books You May Enjoy

Troubleshooting notifications

Often, when people do not receive notifications from Jira, it can be difficult and frustrating to find the cause. The two most common causes for notification-related problems are either outgoing mail server connectivity or misconfiguration of the notification scheme.

Troubleshooting outgoing mail server problems is quite simple. All you have to do is try to send out a test email, as described in the Sending a test mail section. If you receive your test email, then there will be no problems with your outgoing mail server configuration and you can focus on your notification configurations.

Troubleshooting notifications are not as straightforward since there are a number of things that you will need to consider. To help with this challenge, Jira has a handy feature called notification helper. The notification helper can save the Jira administrator time...

lock icon The rest of the chapter is locked
Register for a free Packt account to unlock a world of extra content!
A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.
Unlock this book and the full library FREE for 7 days
Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of
Renews at €18.99/month. Cancel anytime