Chapter 11: Zoho Survey
Zoho Survey is an intuitive survey tool that makes capturing feedback fun and insightful. Gaining regular, good-quality feedback is often a challenge for many businesses. However, with Zoho Survey we have an amazingly simple solution that will transform the way that your business collects feedback from customers, suppliers, partners, and employees.
As with other Zoho apps, the value gained is increased exponentially by integrating with Zoho CRM. In this chapter, you will learn the basics of survey creation and integration, looking at real-life examples that may inspire your own thoughts and ideas on how to implement Survey yourself.
The topics covered in this chapter include the following:
- Getting started with Zoho Survey
- Integrating surveys with Zoho CRM
- Use case – customer feedback at the end of delivery/project
So, let's start at the beginning.
