Channels are a mechanism of connecting the bot with the various communication platforms and making the channels available on those platforms.
Now that you have a bot up and running, you'll want to configure it for one or more channels that your users are using. Configuring channels is a combination of Microsoft Bot Framework workflow and conversation service workflow, and it is unique for each channel you wish to configure:
- On the right-hand side of the dashboard, you can see all the channels you can connect with your bot
- You can connect your bot to the services that I mentioned before, such as SMS, Telegram, Slack, and so on
