Introducing Einstein declarative features

In this chapter, we change gears again. So far, we have primarily been looking at features that come out of the box with various Salesforce clouds. We've had to do some configuration, but nothing particularly strenuous. Mostly, things work out of the box.

While that can be a great strength, it also means that when you hit the limits, they are hard. Typically, you can't bend a feature to match requirements, even though, technically, the requirements are quite close to the core functionality.

Once you hit the limit, your next port of call should be to see if you can meet your requirements using some combination of declarative features to avoid the overhead of having to use code and train your own models. Powerful as such solutions might be, they are also more expensive, higher-maintenance, and riskier than declarative solutions.

In this chapter, we will go through three features of the Einstein platform that can help you create...