Chapter 8: Interfacing Enterprise Applications

Of all the features that Connect brings to an organization, the ability to interface with enterprise applications is by far the most impactful. By interfacing with your applications, you can create interactive solutions that significantly reduce your costs. Let's face it, employing people is expensive, and any way to reduce the amount of manual human effort your work requires has a significant impact on your bottom line.

There is a basically limitless selection of applications to choose from and an infinite number of ways to integrate with these applications. The landscape is so vast that it may seem that there is no way to decide which application to use. In this chapter, we will interface with a simple application that I have created to demonstrate how you can interface with an application. We will be using a simple and easy-to-follow recipe but we'll highlight the key points of the integration. You should be able to take...