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Accelerating Nonprofit Impact with Salesforce

You're reading from   Accelerating Nonprofit Impact with Salesforce Implement Nonprofit Cloud for efficient and cost-effective operations to drive your nonprofit mission

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Product type Paperback
Published in Apr 2022
Publisher Packt
ISBN-13 9781801070911
Length 320 pages
Edition 1st Edition
Concepts
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Author (1):
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Melissa Hill Dees Melissa Hill Dees
Author Profile Icon Melissa Hill Dees
Melissa Hill Dees
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Table of Contents (21) Chapters Close

Preface 1. Section 1: Get Ready – Learn the Basics of NPSP
2. Chapter 1: Overview of Nonprofit Cloud FREE CHAPTER 3. Chapter 2: What Is NPSP? 4. Chapter 3: Tracking Impact with Program Management Module 5. Chapter 4: Automating Case Management for Better Human Services 6. Chapter 5: Tracking Volunteer Impact 7. Chapter 6: What Else Is Needed from Nonprofit Cloud? 8. Section 2: Get Set – Correlating Need with Nonprofit Cloud Tools
9. Chapter 7: Is Change Difficult for an Organization? 10. Chapter 8: What Is the Organization Trying to Achieve? 11. Chapter 9: Installing Solutions from Nonprofit Cloud 12. Chapter 10: Configuring Fundraising Features 13. Chapter 11: Configuring Additional Nonprofit Cloud Features and Security 14. Section 3: Go! – Data for Impact
15. Chapter 12: Declarative Tools and Modules 16. Chapter 13: To Customize or Not to Customize? 17. Chapter 14: Testing and Deployment Strategies 18. Chapter 15: Implementing Analytics Tools for Impact 19. Chapter 16: Ongoing Data Management and Best Practices 20. Other Books You May Enjoy

NPSP Reports and Dashboards

NPSP Reports and Dashboards provides a set of pre-configured reports and dashboards commonly used by nonprofits. We'll look at and learn about the following reports as well as other reports associated with the various modules:

  • NPSP Campaign Household Mailing List: This is a basic family name and address listing.
  • SYBUNT Report: This is a prospecting report of lapsed donors that shows donors who gave during some years but not this year.
  • LYBUNT Report: This is a prospecting report of donors who gave last year but not this year.
  • Households and Donations Report: This is a composite report showing combined donations per household.

Dashboards can be extremely helpful to visualize, at a glance, an overall picture of data collected:

Figure 1.8 – A sample volunteer data dashboard based on reports in Salesforce

Figure 1.8 – A sample volunteer data dashboard based on reports in Salesforce

Nonprofit Cloud Case Management with Service Cloud

Although they are paid products, Nonprofit Cloud Case Management with Service Cloud and Tableau for Nonprofits are both considered part of the program management features in Nonprofit Cloud. Nonprofit Cloud Case Management is designed for organizations that are offering direct programs and services to clients; it helps manage caseloads with personalized care plans and accountability. Nonprofit Cloud Case Management simplifies intakes and referrals, and helps service providers keep clients on track with built-in assessment functionality.

Tableau

Tableau for Nonprofits makes available starter dashboards for program management to visualize program data and easily identify trends. We will look at how these paid features could be necessary to enhance and extend program functionality.

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Accelerating Nonprofit Impact with Salesforce
Published in: Apr 2022
Publisher: Packt
ISBN-13: 9781801070911
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