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Voicebot and Chatbot Design

You're reading from   Voicebot and Chatbot Design Flexible conversational interfaces with Amazon Alexa, Google Home, and Facebook Messenger

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Product type Paperback
Published in Sep 2018
Publisher Packt
ISBN-13 9781789139624
Length 296 pages
Edition 1st Edition
Languages
Concepts
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Author (1):
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Rachel Batish Rachel Batish
Author Profile Icon Rachel Batish
Rachel Batish
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Table of Contents (14) Chapters Close

Preface 1. Conversational UI is our Future 2. How Not to Build Your Next Chat and Voicebots FREE CHAPTER 3. Building a Killer Conversational App 4. Designing for Amazon Alexa and Google Home 5. Designing a Facebook Messenger Chatbot 6. Contextual Design – Can We Make a Bot Feel More Human? 7. Building Personalities – Your Bot Can Be a Better Human 8. A View into Vertical-Specific Bots – Financial Institutions 9. Travel and E-Commerce Bots – Use Cases and Implementation 10. Conversational Design Project – A Step-By-Step Guide 11. Summary Other Book You May Enjoy Index

The case of robo-advisors and how they impact the bot industry


The financial industry adopted the concept of robo-advisors in 2000. Robo-advisors carried out manual tasks and automated repetitive tasks on behalf of a person. Early robo-advisors were computer softwares used by (human) wealth managers in the financial industry. They served them by collecting information from their clients about their financial situation and future goals, and then using that data to offer advice and/or, eventually, automatically invest their clients' assets. It was all about automating processes, based on specific parameters, and coming up with the best recommendations or decisions.

With their consumerization, modern robo-advisors have completely changed the way investments are made by delivering the service straight to the consumer, eliminating the need to go through a wealth manager to make investments. Almost overnight, it was possible for everyone to handle their assets on their own.

Today, it is common to...

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