Unfortunately, we haven't found any consumer-oriented dataset that is open source and freely available on the Internet. Therefore, we will train the chatbot with a more generic dataset, not really focused on customer service. Specifically, we will use the Cornell Movie Dialogs Corpus, from the Cornell University. The corpus contains the collection of conversations extracted from raw movie scripts, therefore the chatbot will be able to give answer more to fictional questions than real ones. The Cornell corpus contains more than 200,000 conversational exchanges between 10+ thousands of movie characters, extracted from 617 movies.
The dataset is available here: https://www.cs.cornell.edu/~cristian/Cornell_Movie-Dialogs_Corpus.html.
We would like to thank the authors for having released the corpus: that makes experimentation, reproducibility and knowledge sharing...
We would like to thank the authors for having released the corpus: that makes experimentation, reproducibility and knowledge sharing...
