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Key benefits

• Implement advanced user interface techniques to improve the look and feel of Salesforce CRM.

• Discover hidden features and hacks that extend standard configuration to provide enhanced functionality and customization.

• Build real-world process automation using detailed recipes to harness the full power of Salesforce CRM.

Description

Salesforce CRM is a market-leading customer relationship management (CRM) application that is accessed over the internet. This application greatly enhances a company's sales performance, improves customer satisfaction, and provides a robust customer relationship management system for an organization. Salesforce CRM Admin Cookbook, Second Edition enables you to instantly extend and unleash the power of Salesforce CRM and its Lightning Experience framework. It provides clear, comprehensive instructions along with detailed screenshots and code. Whether you are looking for solutions to enhance the core features, such as data management, process automation, data validation, and home page administration, or are looking for ideas on advanced customization techniques, this book will provide you with immediate, practical, and exciting real-world recipes. This book guides you through interesting topics spanning a variety of functional areas. Recipes are provided that allow you to configure, build and extend the capability of Salesforce CRM using the Lightning Experience framework.

What you will learn

Building home page components and creating custom links to provide additional functionality and improve the Home Tab layout

Improving the look and feel of Salesforce CRM with the presentation of graphical elements using advanced user interface techniques

Improving the data quality in Salesforce CRM and automatic data capture

Implement an approval process to control the way approvals are managed for records in Salesforce CRM

Increase productivity using tools and features to provide advanced administration

Extend Lightning Experience Record Pages to tailor user interaction experience

Create Lightning component to implement Search before Create for customer/person accounts

What do you get with Print?

Instant access to your digital eBook copy whilst your Print order is Shipped

Paperback book shipped to your preferred address

Download this book in EPUB and PDF formats

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

Frequently bought together

S$74.99

Salesforce Lightning Reporting and Dashboards

S$74.99

Learning Salesforce Visual Workflow and Process Builder

S$74.99

Total S$ 224.97

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What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

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Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

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Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

Antonina Apr 22, 2018

A great book for both new and experienced Salesforce Admins. The book is very well structured and all concepts are explained clearly. What I like the most is that all excercises are concentrated around real-life scenarios applicable to most companies that use Salesforce. In addition to this while many other books still teach how to do things in classic, this book is all about Lightning. Whether you are new to Salesforce or consider switching to Lightning, I recommend reading this book.

Amazon Verified review

Trevor Lobel Apr 12, 2018

Once again an outstanding book from Paul. Clear, concise, packed full of very valuable and relevant information. Highly recommended !

Jon May 14, 2019

Half of the book is covered with screenshot images and instructions. The examples are very trivial and repetitive. You can learn all this stuff online and find better explanations there.

Robby Oct 24, 2018

(This as of 2018-10-24) - Hmmm... Both reviews don't have "Verified Purchase" and sound like friends of the author... And why isn't there any preview of this book, or even the Table of Contents isn't provided? $40 bucks is pretty steep for a book that doesn't let you see what's inside. Till then, I'm not going to risk $40 on blind faith. @Author - Add a preview and I will change this review...

Cliente de Amazon May 20, 2022

Too much theory

Salesforce CRM Admin Cookbook: Solutions to help you implement, configure, and customize your business applications with Salesforce CRM and Lightning Experience , Second Edition

What do you get with Print?