Search icon CANCEL
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Conferences
Free Learning
Arrow right icon
Arrow up icon
GO TO TOP
Microsoft System Center 2016 Service Manager Cookbook

You're reading from   Microsoft System Center 2016 Service Manager Cookbook Discover over 100 practical recipes to help you master the art of IT service management for your organization

Arrow left icon
Product type Paperback
Published in Feb 2017
Publisher Packt
ISBN-13 9781786464897
Length 638 pages
Edition 2nd Edition
Arrow right icon
Authors (5):
Arrow left icon
Steve Buchanan Steve Buchanan
Author Profile Icon Steve Buchanan
Steve Buchanan
Anders Asp Anders Asp
Author Profile Icon Anders Asp
Anders Asp
Steve Beaumont Steve Beaumont
Author Profile Icon Steve Beaumont
Steve Beaumont
Dieter Gasser Dieter Gasser
Author Profile Icon Dieter Gasser
Dieter Gasser
Andreas Baumgarten Andreas Baumgarten
Author Profile Icon Andreas Baumgarten
Andreas Baumgarten
+1 more Show less
Arrow right icon
View More author details
Toc

Table of Contents (16) Chapters Close

Preface 1. ITSM and ITIL Frameworks and Processes FREE CHAPTER 2. Personalizing SCSM 2016 Administration 3. Configuring Service Level Agreements (SLAs) 4. Building the Configuration Management Database (CMDB) 5. Deploying Service Request Fulfilment 6. Deploying and Configuring the HTML5 Self-Service Portal 7. Working with Incident and Problem Management 8. Designing and Configuring Change Management and Release Management 9. Implementing Security Roles 10. Working with the Data Warehouse and Reporting 11. Extending SCSM with Advanced Personalization 12. Automating Service Manager 2016 13. Whats New in SCSM 2016 and Upgrading from SCSM 2012 R2 A. Community Extensions and Third-Party Commercial SCSM Solutions B. Useful Websites and Community Resources

Configuring the Self-Service Catalog security role

System Center 2016 Service Manager has a role-based security model for its Self-Service Portal. This recipe discusses the security delegation configuration required to implement this model for an organization.

Getting ready

You need to have successfully installed the SCSM product, are a user in SCSM Administrators role and have the SCSM console open.

You need to have created at least one Service Offering or Request Offering as discussed by following the task steps in the Creating Service Catalog Service Offerings or Creating Service Catalog Request offerings recipes in Chapter 5, Deploying Service Request Fulfillment.

How to do it...

Here are the steps to create a self-service catalog security role:

  1. In the SCSM console, navigate to Library | Groups:

    How to do it...

  2. Under Tasks select Create Catalog Group.
  3. Read the Before You Begin information and click on Next.
  4. On the General page, fill in the mandatory group name and optionally provide a description for the...
lock icon The rest of the chapter is locked
Register for a free Packt account to unlock a world of extra content!
A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.
Unlock this book and the full library FREE for 7 days
Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of
Renews at $19.99/month. Cancel anytime