Incorporating change management
We won't go into detail about change management, but it is critical that you understand the importance of change management and its place in the overall security program. Your organization most likely has some form of change control process in place today. If not, it is highly recommended and critical that one is enabled to provide a more structured and reliable environment.
The following diagram provides an example of a change flow process that you could implement if you don't already have one in your environment:
Figure 2.2 – The change management flow process
Change management is typically part of a larger program, more specifically around service management. One of the more common frameworks to help with change management is Information Technology Infrastructure Library (ITIL).
Tip
To learn more about ITIL, go to https://www.axelos.com/best-practice-solutions/itil/what-is-itil.
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