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Mastering ServiceNow Scripting

You're reading from   Mastering ServiceNow Scripting Leverage JavaScript APIs to perform client-side and server-side scripting on ServiceNow instances

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Product type Paperback
Published in Feb 2018
Publisher Packt
ISBN-13 9781788627092
Length 226 pages
Edition 1st Edition
Languages
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Author (1):
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Andrew Kindred Andrew Kindred
Author Profile Icon Andrew Kindred
Andrew Kindred
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Table of Contents (14) Chapters Close

Preface 1. Getting Started FREE CHAPTER 2. Exploring the ServiceNow Glide Class 3. Introduction to Client-Side Scripting 4. Advanced Client-Side Scripting 5. Introduction to Server-Side Scripting 6. Advanced Server-Side Scripting 7. Introduction to Custom Pages 8. Scripting with Jelly 9. Debugging the Script 10. Best Practices 11. Deployments with the Update Sets 12. Building a Custom Application Using ServiceNow Scripting 13. Other Books You May Enjoy

SOAP debugging


In a way similar to REST messages, SOAP messages are very important when integrating with other systems. It can be necessary to find out when messages have been received and what exact message came into the instance.

To debug SOAP messages, we need to add a system property, or amend it if it was previously added. The system property that needs to be added is glide.processor.debug.SOAPProcessor and the Value needs to be set to true.

Let's see a completed example of this system property:

Figure 9.17: System property glide.processor.debug.SOAPProcessor

The example shows the system property that needs to be created for debugging SOAP envelopes. The name must be exact, and the value set to true. A good description will also help others looking through the system properties to explain its function.

Once this property is set, we will start to see an incoming SOAP envelope XML in the system logs. This is very helpful to see what was received by the instance when messages are received....

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