Market maturity, hype, and skepticism
Quantum computing is not the first tech revolution we face. Big data, the cloud, remote workforces, and even the internet have completely changed how we work and do business. In particular, we have gone from office-based services to app-first strategies and prospective service management in the financial sector.
We live in a business environment where it is common that we don’t know our customers’ faces. Still, we can forecast their earnings, plot their consumption profile, or even recommend how to change their habits to save money. This is an intriguing setup that would not be possible without all the technology surrounding us. But there was skepticism on those fronts, at least in the early days:
After two decades online, I’m perplexed. It’s not that I haven’t had a gas of a good time on the Internet. I’ve met great people and even caught a hacker or two. But today, I’m uneasy about this most...