How to succeed at driving exceptional adoption
The number one piece of advice I can give you to help you drive exceptional adoption in your organization and maximize your value in data governance solutions is very simple:
Focus ruthlessly on adoption.
That’s it! That’s the advice. Those who focus intently on driving value from adoption, measure adoption metrics, and focus on squeezing the most from the investments they have already made will get the best ROI on their solutions.
Primary data management metrics
In my first PDM deployment, we set very specific measurements to, you guessed it, measure the value of our solution. Seems straightforward, but we really pushed ourselves to think beyond simply go-live and focused our measurement on adoption as well. We did publish specific metrics about standing up the capability (for example, # of attributes published), but we pushed ourselves to also track, for each attribute, # of systems adopted. This forced us to...