Collaborating with PMs

When collaborating with PMs, a question that often arises for us as PMMs is where we stand within the product organization and how we can integrate effectively. This is particularly pertinent for inbound PMMs who have a stronger involvement in product development. Notably, both PMs and PMMs' roles extend to customers, as they are both tasked with comprehending customer needs.

Throughout various stages of product development, PMs engage with customers to gain a deeper understanding of their needs and identify problems to solve at scale. Simultaneously, PMMs engage with customers and conduct customer surveys not only to refine messaging and positioning but also to uncover unmet needs and gain a deep understanding of the jobs to be done. This is an example of where the roles of both PMs and PMMs might overlap. It's precisely at this intersection that they need to create a clear plan delineating responsibilities, aiming not only to prevent duplicated efforts...