Deployment Management
Deployment management, also covered in ISO/IEC 20000-1, complements release management by concentrating on the execution phase of releasing software into the live environment. It involves the planning, coordination, and oversight of the installation and implementation of changes, ensuring that they are effectively deployed and configured. Deployment management works in tandem with release management to guarantee that the transition of changes is seamless and that the new or updated services operate as intended.
This process includes verification steps, rollback plans, and post-deployment reviews to address any issues promptly. By focusing on the practical aspects of implementing changes, deployment management plays a crucial role in realizing the objectives outlined in the release plan, contributing to the overall success of the IT service delivery.